The following Terms & Conditions are a document, applicable to all products and/or services undertaken by Halfpint Designs (Pty) Ltd, for and on behalf of any Client(s) who have accepted Halfpint Designs quotation(s) for any such products and/or services, and therefore authorised Halfpint Designs to render the aforementioned products and deliver said services.

1. A specific project brief needs to be supplied in order for an accurate quote to be received. If assistance is needed during this process please contact create@halfpintdesigns.co.za and assistance will be given.
2. Quotes are valid for 14 calendar days from quotation issue date.
3. Once the quote is approved and the invoice is sent, that first payment will need to be made within 5 working days in order for the project to begin.
4. Once the quote has been accepted by the client, the client acknowledges that the services & terms guide has been read and accepted.
5. All time-frames and roll out plans will differ between each and every client and brief. This will be discussed and agreed upon during the quotation phase. The due dates of a project is affected by received content from client and feedback phases. The time-frames and roll-out plans will be adjusted within reason notwithstanding these terms and conditions.
6. Our general timeline is a minimum of 5 – 10 working days, capacity dependant. A timeframe for large scale projects will be determined once the brief has been received.
7. Halfpint Designs can not be held responsible for any delays on projects caused outside of their control.
8. All assets and documentation required for us to begin your project are expected to be received before the deposit has been made, or at most 5 days after the payment. If assets are not handed over within 5 working days, the proposed due date no longer applies. In the event where assets are not handed over after 10 working days, a penalty fee of R 750 will be levied on the final invoice for the project and the due date to be rescheduled. All assets and documentation include text copy, product details, imagery, video content, company corporate identity, company profiles etc, unless they are to be created as a part of the project quoted for. Assets to be delivered electronically. This process will be discussed per each client and project.
9. It is the clients responsibility to ensure that all spelling, grammar and design elements are correct upon handover of final assets. Additional fees will be levied to make further changes once a project is signed-off or paid.
10. Scope creeping (Scope creep in project management refers to changes, continuous or uncontrolled growth in a project’s original brief, at any point after the project begins. This can occur when the scope of a project is not properly defined, documented, or controlled.) will not be tolerated. Setting up the specific brief with clear goals, objectives, specifications etc. in the initial agreement, between Halfpint Designs and the client, remains the responsibility of the client.
11. Additional work such as graphic design, photography etc. to enhance the clients project may be suggested by Halfpint Designs ontop of the original briefing and reserves the right to issue an additional quote priced accordingly.
12. Halfpint Designs will not be held responsible for any viruses, hacking, malicious content or security breaches to any third party applications or client websites.